As the Holidays Approach, Are Retailers AI-Ready to Improve CX?
Holiday shopping AdobeStock_172153619 Consumers may not be ready to hear it yet, but the holiday shopping season is here. Of course, it may still be invisible to them, but as retail’s biggest moment approaches like clockwork, retailers are scrambling to ensure that shelves are properly stocked and customers remain satisfied. According to Mastercard, a 3.2% … Read more